Privacy Policy

Dacasto (“we”, “us”, or “our”) operates this website to share information about our family brand, Toronto locations, and services. This Privacy Policy explains how we handle personal information when you visit dacasto.com or contact us through our online forms.

We do not sell personal information. We collect only what is needed to respond to inquiries and operate the site securely.

Dacasto is an established Italian family bakery brand. In Canada, our primary location listed on this site is Dacasto Gran Pasticceria, 37 King St E, Toronto, ON M5E 1J4.

For privacy-related questions, contact us at info@dacasto.com or (416) 214-0986.

Depending on how you use the site, we may collect:

• Contact details you submit through our Contact or Catering forms, such as your name, email address, phone number, and message content.
• Panettone preorder details when you submit a preorder, including your name, email, phone number, requested delivery date, selected panettones and quantities, and any notes you include. We store this information so we can complete and deliver your order.
• Catering details when you request catering, such as estimated guest count, event date, and event location or city.
• Technical information that web servers typically record, including IP address, browser type, device information, referring page, and the date and time of your visit. We use this information for security, abuse prevention, and basic site operation.

We do not require you to create an account to browse this website. Panettone preorders are requests, not paid online checkouts.

We use personal information to:

• Read and respond to contact, catering, and panettone preorder inquiries;
• Fulfill panettone preorders and follow up by email or phone;
• Protect the site against spam, abuse, and fraudulent submissions;
• Maintain, secure, and improve the website.

We do not use your information for unrelated marketing unless you explicitly ask us to stay in touch about a specific request.

Messages submitted through our forms are delivered to our team by email using our configured mail service. Panettone preorders are also stored with our database provider so we can manage the menu, delivery windows, and order follow-up. We share information only when necessary to operate the site, respond to you, or comply with law.

This website may link to external properties we operate or recommend, such as La Baciata. Those sites are governed by their own privacy practices.

We keep form submissions, panettone preorders, and related correspondence for as long as needed to respond to your inquiry, complete an order, manage ongoing catering discussions, and meet reasonable business or legal record-keeping requirements. When information is no longer needed, we delete it or anonymize it where practical.

You may choose not to submit personal information through our forms. Without contact details, we may not be able to reply to your request.

If you are in Canada, you may have rights under applicable privacy laws, including the right to request access to, correction of, or deletion of personal information we hold about you, subject to legal exceptions. To make a request, email info@dacasto.com.

This website is designed primarily as an informational site. We do not use third-party advertising cookies on this site. Like most websites, our hosting infrastructure may store short-lived technical data needed to deliver pages securely.

If we introduce analytics or additional tracking in the future, we will update this policy to describe those tools and your choices.

We use reasonable administrative and technical measures to protect information submitted through this site, including rate limiting on form submissions and secure email delivery. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

This website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was most recently revised. Material changes will be posted on this page.

Questions about this Privacy Policy may be sent to info@dacasto.com or (416) 214-0986. You can also use our contact form.